Items not eligible for return include digital resources, eBooks, discontinued products, final sale products, and partial kits or programs. If you wish to return a kit, program, or bundle/pack of supplements, they must be returned in their entirety.
To initiate a return, please contact our Customer Success team by phone at (512) 721-0424 or by email at store@amymyersmd.com and provide them with the lot number of the product(s) you wish to return to receive a return shipping label.
You can also use our return form linked for you below:
Return labels cost $7.99 and will be deducted from your refund amount once processed. You must use the return label provided by us in order for us to process your return, or we will not be able to refund your order. Original shipping charges are never refundable.
Please note that we are only able to process returns/refunds for items that were ordered from our online store (store.amymyersmd.com).
If you purchased from a third-party retailer such as Amazon or Walmart, you will need to contact their customer support for assistance with your order.