Once your order is placed, processed, and then scanned in by our carrier FedEx, you will be emailed the tracking information with the estimated delivery date for your order so you can keep an eye on it while it is in transit.
If you misplace or do not receive the tracking information email, you may contact our Customer Success Team to assist or you can track your orders from your Account Management page through our main store website - store.amymyersmd.com.
To track your order on the website, once you are logged in to your account, your order history will be visible on the right-hand side of the web page. Locate the order you would like to track and click the green 'Track' option under Shipping. You will be redirected to the Fedex.com website which will display your tracking information for the associated order.
If you have questions or concerns about your order in transit, or you do not receive the email with the tracking information, please reach out to Customer Success using one of the following methods.
1. Chat With Us using the Help Bubble on our website
Chat hours Mon - Fri 9:00 am - 5:00 pm CST!
2. Use our Contact US form
3. Write an email to: email@example.com.
4. Call us By Phone (512) 721-0424.
Mon - Fri from 8:30 am to 7:30 pm CST