We offer international shipping through FedEx International Economy.
International shipping time frames vary from 1-3 days for International priority to 4-6 days for International Economy. These time frames do not include the time passing through customs as this will vary from order to order.
Please note that customs regulations can change monthly in each country; if not adhered to properly, your order is at risk of being returned or confiscated. Amy Myers MD is not liable for any losses, damages, additional fees caused or accrued by customs or other duty tax, and/or any delays by delivery services. Amy Myers MD® is not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk.
Due to the international routing of shipments we are unable to deliver orders containing animal products to the following countries; Switzerland, Czech Republic, Hungary, Netherlands, Romania, and Belgium. This pertains to our Hydrolyzed Protein and Collagen Products.
Currently, we are unable to deliver to these select countries per current customs laws and restrictions: Mexico, Germany, Spain, Austria, Sweden, Poland, and South Africa.
We are also unable to ship to these additional countries Ukraine, Romania, Russia, Belarus, Moldova, and Slovakia, due to the conflict in Ukraine.
If you have further questions about International Shipping, please reach out to Customer Success using one of the methods below.
1. Chat With Us using the Help Bubble on our website
Chat hours Mon - Fri 9:00 am - 5:00 pm CST!
2. Use our Contact US form
3. Write an email to: firstname.lastname@example.org.
4. Call us By Phone (512) 721-0424.
Mon - Fri from 8:30 am to 7:30 pm CST