Once an order has been fully processed and has been assigned a tracking number we are unable to cancel it. However, we are happy to provide you with a return label to send the order back to us once it has been received.
If you need assistance with canceling an order or setting up a return please reach out to Customer Success using one of the methods below.
1. Chat With Us using the Help Bubble on our website
Chat hours Mon - Fri 9:00 am - 5:00 pm CST!
2. Use our Contact US form
3. Write an email to: email@example.com.
4. Call us By Phone (512) 721-0424.
Mon - Fri from 8:30 am to 7:30 pm CST