Shopping is risk-free with our 90-day return guarantee. We stand behind all of the products we carry in our store. However, if there is any reason you are not satisfied with your purchase, simply send the unused product back and we will refund your money within 90 days of the date you received your order. Kits, programs, bundles, and/or packs must be returned in their entirety to receive a refund.
Items not eligible for return include digital resources, eBooks, discontinued products, and final sale products. Original shipping charges are never refundable.
If you would like to initiate a return, please reach out to Customer Success by completing our return form linked below:
Please note that we are only able to process returns/refunds for items that were ordered from our online store (store.amymyersmd.com).
If you purchased from a third-party retailer such as Amazon or Walmart, you will need to contact their customer support for assistance with your order.
If you need further assistance contact Customer Success using one of the methods below.
1. Chat With Us using the Help Bubble on our website
Chat hours Mon - Fri 9:00 am - 5:00 pm CST!
2. Use our Contact US form
3. Write an email to: store@amymyersmd.com.
4. Call us By Phone (512) 721-0424.
Mon - Fri from 8:30 am to 7:30 pm CST