You can change the flavor or variety of some supplements without having to Cancel a subscription or start a new Subscription at checkout!
First, log in to your account and navigate to "Manage Your Subscriptions" just like usual.
Once you've navigated to your subscription page you will see all of the items you have on Subscription. If you can change a product, such as a Flavor or variety, then the "Change Product" option can be found under the product name!
Once you click "Change Product", a smaller dialogue box will open. This box will show the flavors available to change to for this item. Select the product or flavor you want to change to and click confirm!
Once you select confirm you will see that your subscription has been updated with the new flavor or item!
Please note that not every supplement will have a change option as this usually only applies within the same line or flavoring, such as the probiotic example above, or, supplements such as our Paleo Protein products!
If you need further help managing your subscriptions you can visit the rest of the Subscription Management Help Center Pages HERE or contact Customer Success using any of the methods below!
1. Chat With Us using the Help Bubble on our website
Chat hours Mon - Fri 9:00 am - 5:00 pm CST!
2. Use our Contact US form
3. Write an email to: email@example.com.
4. Call us By Phone (512) 721-0424.
Mon - Fri from 8:30 am to 7:30 pm CST